{"id":11241,"date":"2020-06-16T09:33:22","date_gmt":"2020-06-16T02:33:22","guid":{"rendered":"https:\/\/wearluca.com\/privacy-policy\/"},"modified":"2025-12-01T10:05:36","modified_gmt":"2025-12-01T03:05:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/wearluca.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p>Welcome to <strong>Wear Luca<\/strong> (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d).<br>Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit <strong><a href=\"https:\/\/wearluca.com\/en\/\">https:\/\/wearluca.com<\/a><\/strong> (the \u201cSite\u201d), including any purchases or interactions on our e-commerce platform.<\/p>\n\n\n\n<p>By using our Site, you agree to the terms of this Privacy Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Who We Are<\/strong><\/h2>\n\n\n\n<p>Our website address is: <strong><a href=\"https:\/\/wearluca.com\/en\/\">https:\/\/wearluca.com<\/a><\/strong>.<br>Wear Luca is an online store offering fashion, apparel, accessories, and lifestyle products.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. What Personal Data We Collect and Why We Collect It<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.1 Comments<\/strong><\/h3>\n\n\n\n<p>When visitors leave comments, we collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Information entered in the comments form<\/li>\n\n\n\n<li>Visitor\u2019s IP address<\/li>\n\n\n\n<li>Browser user agent string (for spam detection)<\/li>\n<\/ul>\n\n\n\n<p>An anonymized hash of your email address may be provided to Gravatar to check if you use it.<br>Gravatar\u2019s privacy policy: <em><a href=\"https:\/\/automattic.com\/privacy\/\">https:\/\/automattic.com\/privacy\/<\/a><\/em>.<\/p>\n\n\n\n<p>After approval, your profile picture becomes visible with your comment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.2 Media Uploads<\/strong><\/h3>\n\n\n\n<p>If you upload images to the Site, avoid uploading images with embedded EXIF GPS location data. Visitors may download and extract such data.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.3 Contact Forms<\/strong><\/h3>\n\n\n\n<p>When you contact us using forms on the Site, we may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Message content<\/li>\n\n\n\n<li>Any additional information voluntarily submitted<\/li>\n<\/ul>\n\n\n\n<p>This data is used solely to respond to inquiries, support requests, or order questions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.4 Account Informatio<\/strong><\/h3>\n\n\n\n<p>When creating an account or making a purchase, we collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Billing &amp; shipping addresses<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Order history<\/li>\n\n\n\n<li>Login credentials (encrypted)<\/li>\n<\/ul>\n\n\n\n<p>We use this data to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process orders<\/li>\n\n\n\n<li>Deliver products<\/li>\n\n\n\n<li>Provide customer support<\/li>\n\n\n\n<li>Improve user experience<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.5 Payment Information<\/strong><\/h3>\n\n\n\n<p>We do <strong>not<\/strong> store your full payment details.<br>Payments are securely processed by trusted third-party providers (e.g., Stripe, PayPal, Midtrans, Xendit depending on your setup). They may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Card details<\/li>\n\n\n\n<li>Bank information<\/li>\n\n\n\n<li>Transaction details<\/li>\n<\/ul>\n\n\n\n<p>These providers follow their own strict privacy and security policies.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.6 Cookies<\/strong><\/h3>\n\n\n\n<p>Cookies may be used for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Saving login information<\/li>\n\n\n\n<li>Remembering display preferences<\/li>\n\n\n\n<li>Enhancing website performance<\/li>\n\n\n\n<li>Tracking analytics and marketing data (non-personal)<\/li>\n<\/ul>\n\n\n\n<p>Types:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Comment cookies:<\/strong> stored for 1 year<\/li>\n\n\n\n<li><strong>Login cookies:<\/strong> 2 days (or 2 weeks with \u201cRemember Me\u201d)<\/li>\n\n\n\n<li><strong>Screen option cookies:<\/strong> 1 year<\/li>\n\n\n\n<li><strong>Editor cookies:<\/strong> expire after 1 day<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.7 Embedded Content<\/strong><\/h3>\n\n\n\n<p>Articles may contain embedded content (videos, images, etc.) from other websites that behave as if you visited those sites directly.<br>These sites may collect data, use cookies, or track your engagement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.8 Analytics<\/strong><\/h3>\n\n\n\n<p>We may use analytics services such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Google Analytics<\/li>\n\n\n\n<li>Meta Pixel<\/li>\n\n\n\n<li>TikTok Pixel<\/li>\n\n\n\n<li>Other tracking tools<\/li>\n<\/ul>\n\n\n\n<p>These services help us understand:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website traffic<\/li>\n\n\n\n<li>User behavior<\/li>\n\n\n\n<li>Conversion rates<\/li>\n\n\n\n<li>Advertising performance<\/li>\n<\/ul>\n\n\n\n<p>Collected data may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Device\/browser info<\/li>\n\n\n\n<li>Pages visited<\/li>\n\n\n\n<li>Session duration<\/li>\n\n\n\n<li>Referring website<\/li>\n<\/ul>\n\n\n\n<p>Data is anonymized where possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Who We Share Your Data With<\/strong><\/h2>\n\n\n\n<p>We may share necessary information with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Payment processors<\/strong> (for order transactions)<\/li>\n\n\n\n<li><strong>Shipping partners<\/strong> (delivery purposes)<\/li>\n\n\n\n<li><strong>Email marketing services<\/strong> (e.g., Mailchimp, Klaviyo \u2013 only if subscribed)<\/li>\n\n\n\n<li><strong>Analytics providers<\/strong><\/li>\n\n\n\n<li><strong>Fraud and spam detection services<\/strong><\/li>\n<\/ul>\n\n\n\n<p>We do <strong>not<\/strong> sell or trade your personal data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. How Long We Retain Your Data<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Comments:<\/strong> indefinitely<\/li>\n\n\n\n<li><strong>User accounts:<\/strong> as long as the account is active<\/li>\n\n\n\n<li><strong>Order details:<\/strong> retained for tax, accounting, and business records (typically 5\u20137 years)<\/li>\n\n\n\n<li><strong>Contact form submissions:<\/strong> retained for customer service purposes (up to 2 years or as required)<\/li>\n<\/ul>\n\n\n\n<p>Users may delete or request deletion of their personal information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Your Rights Over Your Data<\/strong><\/h2>\n\n\n\n<p>If you have an account or have left comments, you may request:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An exported file of your personal data<\/li>\n\n\n\n<li>Correction of inaccurate data<\/li>\n\n\n\n<li>Erasure of personal data<\/li>\n<\/ul>\n\n\n\n<p>Exceptions apply for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Data required for legal compliance<\/li>\n\n\n\n<li>Security or fraud prevention<\/li>\n\n\n\n<li>Transactional records required by law<\/li>\n<\/ul>\n\n\n\n<p>To request data access or deletion, contact: <strong><a>support@wearluca.com<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Where We Send Your Dat<\/strong><\/h2>\n\n\n\n<p>Visitor comments may be checked through an automated spam detection service.<\/p>\n\n\n\n<p>Order information may be shared with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping couriers<\/li>\n\n\n\n<li>Payment gateways<\/li>\n\n\n\n<li>Fraud protection systems<\/li>\n<\/ul>\n\n\n\n<p>Your data may be stored on secure servers located in various regions depending on our hosting provider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Your Contact Informati<\/strong><\/h2>\n\n\n\n<p>We may use your contact information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process orders<\/li>\n\n\n\n<li>Send order updates<\/li>\n\n\n\n<li>Respond to support inquiries<\/li>\n\n\n\n<li>Provide promotional updates (only with consent)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Additional Information<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8.1 How We Protect Your Data<\/strong><\/h3>\n\n\n\n<p>We use:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SSL encryption<\/li>\n\n\n\n<li>Secure hosting infrastructure<\/li>\n\n\n\n<li>Access control<\/li>\n\n\n\n<li>Regular security updates<\/li>\n\n\n\n<li>Firewall and malware scanning<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8.2 Data Breach Procedures<\/strong><\/h3>\n\n\n\n<p>In case of a data breach, we will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Investigate immediately<\/li>\n\n\n\n<li>Secure affected systems<\/li>\n\n\n\n<li>Notify impacted users when required<\/li>\n\n\n\n<li>Follow legal reporting requirements<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8.3 Third-Party Data Sources<\/strong><\/h3>\n\n\n\n<p>We may receive information from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment gateways<\/li>\n\n\n\n<li>Social login providers (Google, Facebook, Apple)<\/li>\n\n\n\n<li>Marketing platforms<\/li>\n<\/ul>\n\n\n\n<p>This may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verification data<\/li>\n\n\n\n<li>Transaction confirmations<\/li>\n\n\n\n<li>Profile details (if you choose social login)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8.4 Automated Decision-Making &amp; Profiling<\/strong><\/h3>\n\n\n\n<p>We may use automated tools for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fraud detection<\/li>\n\n\n\n<li>Personalized product recommendations<\/li>\n\n\n\n<li>Targeted advertising<\/li>\n\n\n\n<li>Cart abandonment reminders<\/li>\n<\/ul>\n\n\n\n<p>None of these processes have a legal or significant impact on user rights.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8.5 Industry Regulatory Disclosure Requirements<\/strong><\/h3>\n\n\n\n<p>We comply with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Applicable consumer protection laws<\/li>\n\n\n\n<li>E-commerce regulations<\/li>\n\n\n\n<li>Data privacy laws (GDPR where applicable)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to Wear Luca (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d).Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https:\/\/wearluca.com (the \u201cSite\u201d), including any purchases or interactions on our e-commerce platform. By using our Site, you agree to the terms of this Privacy Policy. 1. Who [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11241","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - WEARLUCA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wearluca.com\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - WEARLUCA\" \/>\n<meta property=\"og:description\" content=\"Welcome to Wear Luca (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d).Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https:\/\/wearluca.com (the \u201cSite\u201d), including any purchases or interactions on our e-commerce platform. By using our Site, you agree to the terms of this Privacy Policy. 1. 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