Terms & Conditions
Welcome to Wear Luca (“we”, “us”, “our”). By accessing and using https://wearluca.com (“the Site”), you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our Site.
1. General
1. These Terms & Conditions govern the use of the Site, services, and product purchases at Wear Luca.
2. We reserve the right to update or change these terms at any time without prior notice.
3. By continuing to use the Site, you are considered to agree to any changes.
2. Use of the Site
1. Users must provide true, accurate, and up-to-date information.2. It is prohibited to use the Site for unlawful purposes, harmful activities, or actions that disrupt services.
3. Product Information
We strive to provide accurate product information. However, variations in color, size, or details may occur due to lighting or device settings. Product availability may change at any time.
4. Pricing & Payment
1. All prices may change without prior notice.2. The applicable price is the price at the time the transaction is made.
3. Payments are processed through third-party providers (Midtrans, Xendit, credit card, e-wallet).
4. A transaction is considered successful once payment is confirmed.
5. Orders & Cancellations
- Orders are valid after payment is confirmed.
- We reserve the right to cancel orders if stock is unavailable, if pricing or customer information errors occur, or if fraud is suspected.
- If cancellation is made by us, a refund will be issued according to our policy.
6. Shipping
1. Shipping is carried out through courier partners.2. Delivery estimates may change due to external factors.
3. The risk of loss or damage after the item is handed over to the courier becomes the responsibility of the shipping service.
7. Returns & Exchanges
1. You may request a return or exchange according to our return policy.2. Products must be unused, unwashed, have intact labels/tags, and remain in their original condition.
3. We reserve the right to refuse returns if the product condition does not meet the requirements.
4. Return shipping costs may be borne by the customer unless the error originates from us.
8. User Accounts
1. You are responsible for maintaining the confidentiality of your account and password.2. All activities conducted through your account are your responsibility.
3. We reserve the right to suspend or delete accounts if violations occur.
9. Intellectual Property
All content on the Site (designs, photos, logos, text, graphics) is the property of Wear Luca and is protected by copyright laws.
Copying, distributing, or using any content without written permission is prohibited.
10. Liability & Limitations
We do not guarantee that the Site will always operate without interruptions or errors.
We are not liable for damages arising from the use of the Site, unauthorized access, technical issues, or delivery delays caused by third parties.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those external sites.
12. Data & Privacy
Your personal data is handled in accordance with our Privacy Policy.
By using the Site, you also agree to the terms outlined in our Privacy Policy.
13. Governing Law
These Terms & Conditions are governed by the laws of the Republic of Indonesia.
Any disputes will be resolved in accordance with applicable Indonesian legal procedures.
14. Contact Us
For any questions related to these Terms & Conditions, please contact us at:
Email: support@wearluca.com
